Customer Service Representative

6 days ago


Kansas City, Missouri, United States Avenica Full time
Customer Service Specialist (Claims)

Location: Overland Park, KS

Job Type: Full-time

Hours: Monday - Friday, 8am - 4:30pm

Work Arrangement: Hybrid (3 days/week in office)

Compensation: $19/hour

Avenica is seeking a highly skilled Customer Service Specialist to join our team in the insurance industry. As a Customer Service Specialist, you will be responsible for handling customer inquiries, processing claims, and providing exceptional service to our clients.

Key Responsibilities:

  • Assign and register new claims in our database
  • Service incoming customer calls and respond to their inquiries
  • Verify accuracy of information via coverage and register loss information in the system
  • Perform all file updates on the system as directed
  • Prepare all loss registration forms

Requirements:

  • High School Diploma or equivalent required
  • 1+ years of previous claims processing or related insurance experience
  • 2+ years of customer service experience in an office setting
  • Professional written and oral communication skills to effectively provide service to internal and external customers
  • Ability to learn new systems and technology quickly

Our Process:

Upon completing the application, you may be prompted to complete our HAALO assessment. HAALO is a way for us to understand your preferences, behaviors, and work styles.

Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.



  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. This includes answering phone calls, responding to customer inquiries, and resolving customer complaints in a professional...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Kansas City, Missouri, United States Percepta House Full time

    Job DescriptionJob Title: Call Center RepresentativeJob Type: Full-TimeJob OverviewWe are seeking a skilled and motivated Customer Service Representative to join our dynamic team at Percepta House. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service by answering questions, resolving...


  • Kansas City, Missouri, United States Speedy Cash Inc Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Speedy Cash Inc, we are committed to providing exceptional customer service to our loyal and new customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience when accessing our financial...


  • Kansas City, Missouri, United States QC Holdings Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a full-time entry-level position that offers great potential for growth and development.Key Responsibilities:Complete cash transactions for customersInitiate customer loansContact...


  • Kansas City, Missouri, United States First Federal Bank Full time

    Job SummaryThe Customer Service Representative represents the Bank in a manner that enhances the bank's image through delivery of exceptional customer service, contributing to its growth; maintains and expands customer relationships by proactively meeting with customers to discover their financial needs and providing product recommendations in person and on...


  • Kansas City, Missouri, United States State Farm Full time

    Job Title: Licensed Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at Elaine Fry - State Farm Agency in Kansas City, MO.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.As our Customer Service...


  • Kansas City, Missouri, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products...


  • Kansas City, Missouri, United States First Federal Bank Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at First Federal Bank. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, building and maintaining customer relationships, and contributing to the growth and success of our banking...


  • Kansas City, Missouri, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.Key Responsibilities:Answer phones and greet clients in a friendly and professional manner.Establish...


  • Kansas City, Missouri, United States KMG Hotels Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at the Hampton Inn. As a Customer Service Representative, you will be responsible for providing exceptional guest service, processing reservations, handling cash transactions, and answering telephone and email...


  • Kansas City, Missouri, United States Farmers Insurance Group Full time

    Customer Service RepresentativeAt Farmers Insurance Group, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and providing solutions to our customers' insurance needs.Key Responsibilities:Provide proactive and...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key...


  • Kansas City, Missouri, United States Euston Hardware Full time

    Job Title: Counter/Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Counter/Customer Service Representative to join our team at Euston Hardware.Job Summary:The Counter/Customer Service Representative will be responsible for providing exceptional customer service, operating a checkout counter, and assisting customers with...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service Representative – Connect AmbassadorJob Summary: We are seeking a highly skilled Customer Service Representative to join our team as a Connect Ambassador. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing support to our partners' staff.Key...


  • Kansas City, Missouri, United States Enterprise Holdings Full time

    Customer Service Representative Job DescriptionAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.Key Responsibilities:Meet and greet customers in a professional and friendly mannerProvide...


  • Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service Representative – Connect AmbassadorJob Summary:We are seeking a highly skilled Customer Service Representative to join our team as a Connect Ambassador. In this role, you will be responsible for creating a positive customer experience through customer engagement and providing support to our partners' staff.Key...


  • Kansas City, Missouri, United States helzberg Full time

    Customer Care Representative Job DescriptionThe Helzberg Customer Care group is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service phone support to our Helzberg customers.Key Responsibilities:Assist...


  • Kansas City, Missouri, United States helzberg Full time

    Customer Care Representative Job DescriptionThe Helzberg Customer Care team is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Assist...


  • Kansas City, Missouri, United States Staff My Agency Full time

    Customer Service RepresentativeStaff My Agency is seeking a talented and caring professional to join our team as a Customer Service Representative. This role is focused on delivering exceptional customer experiences for our clients.Key Responsibilities:Answer phone calls and greet clients in a friendly and professional manner.Establish and maintain strong...