Customer Service Representative

4 days ago


Kansas City, Missouri, United States Strategic Staffing Solutions Full time

Job Title: Customer Service Representative – Connect Ambassador

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team as a Connect Ambassador. In this role, you will be responsible for creating a positive customer experience through customer engagement and providing support to our partners' staff.

Key Responsibilities:

  • Provide exceptional customer service and support to our partners' staff
  • Greet customers and assess their needs
  • Effectively answer basic questions and resolve issues
  • Manage human traffic flow within the space
  • Assist customers with payments and transactions
  • Collaborate with the facility team on escalation-types and resolutions
  • Perform other duties as assigned to support customer service needs

Requirements:

  • High school diploma or equivalent
  • Minimum 1-year experience working in customer services field; preferably in face-to-face service capacity
  • Demonstrated experience in working in fast-paced environment
  • Proficiency in working with Microsoft Office Suite

What We Offer:

Strategic Staffing Solutions offers a dynamic and supportive work environment, competitive pay, and opportunities for growth and development.

Job ID: JOB-237842

Tagged as: Customer Service /Connect Ambassador



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