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Customer Service Representative

2 months ago

Kansas City, Missouri, United States KMG Hotels Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at the Hampton Inn. As a Customer Service Representative, you will be responsible for providing exceptional guest service, processing reservations, handling cash transactions, and answering telephone and email inquiries. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.", "Responsibilities": "
  • Provide exceptional guest service to ensure a positive experience for our guests.
  • Process reservations and manage room assignments.
  • Handle cash transactions and maintain accurate financial records.
  • Answer telephone and email inquiries in a timely and professional manner.
", "Requirements": "
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including nights and weekends.
  • Excellent communication and problem-solving skills.
", "About Us": "KMG Hotels is a leading hospitality company that owns and operates over 20 hotels across the country. We are committed to providing our guests with a unique and memorable experience, and we are seeking like-minded individuals to join our team.", "Why Work for Us": "
  • Competitive wages and benefits package.
  • Opportunities for advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Travel discounts at all Hilton Hotels.
", "How to Apply": "If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply today.", "Language": "en-US"}