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Warranty Claims Specialist

2 months ago

Deerfield Beach, Florida, United States Deerfield Automotive LLC, Deerfield Luxury Automotive LLC Full time
Warranty Administrator

At Deerfield Automotive LLC and Deerfield Luxury Automotive LLC, we are seeking a highly organized and detail-oriented Warranty Administrator to oversee and manage the warranty process for our products and services.

Key Responsibilities:

  • Process warranty claims in a timely and efficient manner
  • Coordinate with suppliers and manufacturers to obtain necessary information and approvals
  • Maintain accurate records of warranty claims and documentation
  • Resolve any issues that arise during the warranty process
  • Provide excellent customer service to clients seeking warranty support
  • Communicate with internal teams to ensure seamless warranty claim processing
  • Stay up-to-date with warranty policies and procedures to ensure compliance with regulations
  • Identify opportunities for process improvements to enhance warranty efficiency

Requirements:

  • 2+ years of experience in warranty administration or a similar field
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and other relevant software programs
  • Knowledge of warranty policies and procedures
  • Customer service experience is a plus

If you are a proactive and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.