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Warranty Claims Specialist

2 months ago

Deerfield Beach, Florida, United States Deerfield Automotive LLC, Deerfield Luxury Automotive LLC Full time
Warranty Administrator Job Description

At Deerfield Automotive LLC, Deerfield Luxury Automotive LLC, we are seeking a highly organized and detail-oriented Warranty Administrator to join our team. As a Warranty Administrator, you will play a critical role in ensuring our clients receive the support they need to keep their products running smoothly.

Key Responsibilities:

  • Process warranty claims in a timely and efficient manner
  • Coordinate with suppliers and manufacturers to obtain necessary information and approvals
  • Maintain accurate records of warranty claims and documentation
  • Resolve any issues that arise during the warranty process
  • Provide excellent customer service to clients seeking warranty support
  • Communicate with internal teams to ensure seamless warranty claim processing
  • Stay up-to-date with warranty policies and procedures to ensure compliance with regulations
  • Identify opportunities for process improvements to enhance warranty process efficiency

Requirements:

  • 2+ years of experience in warranty administration or a similar field
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and other relevant software programs
  • Knowledge of warranty policies and procedures
  • Customer service experience is a plus

If you are a proactive and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. As a Warranty Administrator at Deerfield Automotive LLC, Deerfield Luxury Automotive LLC, you will have the chance to make a real impact on our clients' satisfaction and loyalty.