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Customer Service Representative

2 months ago

Farmington, Michigan, United States Upshift Full time

Upshift is seeking a Guest Service Associate for flexible work opportunities.

Choose your preferred shifts and locations.

Design your own schedule - work as much or as little as you prefer.

Open to all experience levels.

Simple application process - no resumes or interviews required.

Upshift is an innovative mobile platform that connects you with numerous flexible job opportunities in roles such as Assembly, Hospitality, Packing, Bartending, and more, all posted by local businesses.

Become one of the 150,000 Upshifters and work on your own terms. You have the freedom to select your hours and job roles. We offer a variety of shifts, from one-day assignments to part-time and full-time positions.

Key Responsibilities:

  • Oversee guest check-ins and address any complaints or requests.
  • Handle special requests and provide wake-up calls for guests.
  • Answer customer inquiries via phone and direct calls to the appropriate departments.
  • Perform housekeeping tasks, including cleaning guest suites.
  • Ensure proper maintenance and upkeep of rooms.

As a Guest Service Associate, you will play a vital role in hotel operations by delivering front desk services, processing payments, and serving as a resource for guests on various topics.

Guest Service Associates should be prepared to be on their feet throughout their shifts, capable of lifting up to 50 lbs occasionally and 25 lbs frequently. Good hearing and vision are also essential.

Frequently Asked Questions

Q: What kind of pay can I expect?

A: Pay varies by shift, and you will be able to see potential earnings before applying.

Q: How do I apply?

A: The application process is straightforward; no resumes or interviews are necessary. Complete the online form, and after an onboarding session, you will be ready to start selecting shifts.

Q: What types of shifts are available?

A: Upshifters can find shifts in various roles, including baker, server, barista, cashier, attendant, front-desk, housekeeper, event-set-up, dishwasher, food and beverage associate, prep cook, warehouse associate, and more.

Q: Is prior experience required?

A: Shifts are available for individuals at all experience levels.

Benefits:

Upshift provides benefits after your first paycheck, including medical, dental, and vision coverage, among others. Start working on your own terms today.

*Hourly rates are based on current client pay rates and may vary.