MRI Patient Services Coordinator

2 days ago


Cumming, Georgia, United States Resurgens Orthopaedics Full time
Job Summary

We are seeking a highly skilled and customer-focused MRI Patient Services Specialist to join our team at Resurgens Orthopaedics. The successful candidate will be responsible for providing exceptional patient service, ensuring accurate and efficient completion of patient paperwork, and collecting all necessary payments.

Key Responsibilities
  • Greets and welcomes patients, ensuring a positive first impression
  • Completes patient paperwork, including screening consent forms and medical history updates
  • Scans patient information into the EMR, ensuring accuracy and completeness
  • Explains financial requirements to patients and collects payments, as directed by MRI Benefit Coordinators and PARs
  • Communicates with patients in the lobby, providing updates on wait times and scheduling
  • Reconciles technologist schedules and ensures accurate payment processing
  • Assists MRI technologists as needed, providing support and ensuring smooth operations
Requirements
  • High School diploma or equivalent
  • One year of experience in customer service or reception, preferably in a healthcare environment
Preferred Skills
  • Knowledge of insurance benefit and eligibility websites
  • Medical insurance terminology
Work Environment

The MRI Patient Services Specialist will work in a fast-paced, dynamic environment, interacting with patients, technologists, and other staff members. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a team setting.



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