Telecommunications Service Specialist

1 week ago


Orlando, Florida, United States Smart City Solutions, LLC Full time
About the Role

We are seeking an Event Technology and Customer Care Professional to contribute to the overall success of our company. The successful candidate will respond to exhibitor inquiries and troubleshoot technical issues through various methods, ensuring timely resolution and providing exceptional customer service.

The key responsibilities of this role include:
  • Identifying, researching, and resolving technical issues with customers' internet connections
  • Receiving and processing customer orders
  • Selling value-added services
  • Collecting monies due
  • Delivering and collecting equipment
  • Working at the Service Desk during shows when needed
  • Daily booth checks
  • Providing desk support at show sites when necessary
  • Other duties as assigned


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