ServiceNow Project Manager
16 hours ago
Xyant Technology, Inc. is seeking a highly skilled Technical ServiceNow Project Manager to oversee the successful delivery of ServiceNow projects within the organization.
Key Responsibilities:
- Develop comprehensive project plans outlining scope, timelines, resource requirements, and deliverables.
- Coordinate with stakeholders to define project goals, objectives, and success criteria.
- Execute projects using established project management methodologies and best practices.
- Experience with Fixed Price and T&M project estimation techniques, preparing contracts, tracking effort and requirements to closure, and handling out-of-scope to change requests.
ServiceNow Platform Expertise:
- Possess a deep understanding of the ServiceNow platform, its modules, and capabilities.
- Collaborate with technical teams to ensure the successful implementation and customization of ServiceNow solutions.
Stakeholder Management:
- Communicate effectively with key stakeholders, including clients, project sponsors, and team members.
- Manage expectations and ensure alignment between project outcomes and stakeholder requirements.
Resource Management:
- Allocate resources efficiently to ensure project milestones are achieved on time and within budget.
- Work closely with technical teams, ensuring they have the necessary support and resources.
Risk Management:
- Identify and mitigate project risks by implementing proactive strategies.
- Monitor and manage issues that may impact project timelines or deliverables.
Qualifications / Skills:
- 7 to 8 years of IT experience required.
- Minimum 2 years of experience in ServiceNow project implementation required.
- Proven experience managing ServiceNow projects from initiation to completion.
- Certified System Administrator (CSA) – Active required.
- Excellent communication, interpersonal, and leadership skills.
- Any bachelor's graduation or equivalent work experience.
Certifications Preferred:
- Project Management Professional (PMP) or equivalent (like PRINCE2).
- ServiceNow ITSM Intermediate/Pro.
- ServiceNow Now Create.
- Agile Development.
- ServiceNow Project Portfolio Management.
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