Restaurant Operations Manager

2 weeks ago


Miami, Florida, United States Benihana National Corp Full time
Job Title: Restaurant Manager

Benihana National Corp is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage and supervise restaurant staff, including hiring, training, and performance evaluations.
  • Develop and implement strategies to improve customer satisfaction, sales, and profitability.
  • Oversee inventory management, ordering, and receiving of food and supplies.
  • Ensure compliance with health and safety regulations, company policies, and federal/state/local laws.
  • Monitor and control labor costs, food costs, and other expenses to maintain profitability.
  • Develop and implement marketing and promotional strategies to drive sales and increase brand awareness.
  • Collaborate with the General Manager to achieve business objectives and goals.
Requirements:
  • 1-3 years of management-level hospitality and/or restaurant work experience.
  • High School Diploma or GED Equivalent.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
  • Excellent basic math skills and ability to operate a POS system.
  • College degree in hospitality management or related field preferred.
  • Previous experience in teppanyaki-style restaurants highly desirable.
Competencies:
  • Customer Service: Excellent customer service skills, ability to maintain a high degree of professionalism, and respond to guest complaints.
  • Communication: Excellent verbal and nonverbal communication skills, ability to interpret nonverbal cues, and effectively communicate in English.
  • Interpersonal Relationships: Ability to adapt and interact with a diverse group of people, maintain a professional and courteous demeanor, and work as part of a team.
  • Physical Demands: Ability to perform a variety of physical activities, including standing for long periods, climbing, walking, bending, reaching, and lifting up to 50 lbs.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Professional development and training.
  • Collaborative and dynamic work environment.


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