Restaurant Operations Manager
16 hours ago
At Graziano's Group, we are seeking a highly skilled and experienced Restaurant Manager to oversee the daily operations of our restaurant.
Key Responsibilities:- Lead and manage a team of restaurant staff to achieve company objectives in sales, service, safety, quality, and appearance.
- Develop and implement marketing and up-selling initiatives to promote restaurant food and beverage services and maximize overall revenue.
- Monitor and assess product, service, and satisfaction trends, and make improvements accordingly.
- Ensure a positive and productive working environment, and hold the team accountable to expected results and standards.
- Collaborate closely with the Director of HR in recruiting and developing team members, and providing supervision and professional development.
- Minimize costs, including food, beverage, supply, utility, and labor costs, and limit waste.
- Ensure cash handling procedures are in accordance with restaurant policies.
- Review and ensure alignment with company objectives, and ensure that all positions are staffed as needed and labor cost objectives are met.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management and organization skills.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
- Education and Experience:
- High school diploma or equivalent required.
- Previous restaurant experience required; management experience preferred.
- Successful completion of corporate training program required.
- Prolonged periods standing and walking.
- Ability to traverse all parts of the restaurant quickly.
- Must be able to lift up to 25 pounds at times.
- May be required to work in excessive heat and cold in association with the kitchen environment.
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