Customer Service Representative

8 hours ago


Irving, Texas, United States Uline Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through timely and accurate order processing, product knowledge, and effective communication.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center environment using world-class technology.
  • Communicate with customers to resolve issues and provide product information.
  • Help customers navigate our website and online ordering system.
  • Develop product and solutions expertise to answer customer questions confidently.

Requirements

  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we will train you to provide legendary service to our customers.

Benefits

  • Competitive compensation package, including bonuses and profit sharing.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) plan with employer match.
  • Tuition Assistance Program for professional continuing education.

About Uline

Uline is a leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for our commitment to customer service, quality products, and same-day shipping of our vast in-stock inventory. With over 9,000 employees across 13 locations, we offer a dynamic and supportive work environment.



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