Senior Retail Sales Associate

4 days ago


Bethesda, Maryland, United States Nestle Operational Services Worldwide SA Full time
Unlock Your Potential as a Senior Retail Sales Associate

At Nespresso, we're passionate about empowering our team members to reach their full potential and reimagine what coffee can be. As a Senior Retail Sales Associate, you'll play a key role in driving sales and creating an exceptional customer experience in our elegant retail boutique at Montgomery Mall.

What You'll Be Doing:
  • Boutique Key Holder: Support our management team with open/closing duties, driving sales, and creating an inviting store environment.
  • Customer/Hospitality Obsessed: Deliver exceptional customer experiences, build customer relationships, and drive sales through authentic connections.
  • Product Knowledge and Sales: Develop and share extensive product knowledge, delight customers with complimentary coffee tastings, and increase sales.
  • Brand Ambassador: Share our mission and values in sustainability and recycling, and be a catalyst for change through the power of coffee.
  • Store Operations and Safety: Assist with shipments, arrange eye-catching displays, and ensure boutique cleanliness.
  • Training and Learning: Undergo a comprehensive training period to equip you with the skills and coffee knowledge needed for success.
What You'll Bring:
  • You're a people person, thriving in a customer service environment.
  • You enjoy working in a fast-paced environment, thinking on your feet, and adapting to change.
  • You're punctual and available to work open and closing shifts, weekends, and holidays.
  • You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Nespresso offers a competitive pay package, including quarterly bonuses for achieving team sales and service goals. You'll also receive support in your personal development and be empowered to take ownership of your career journey. Join our team and discover a culture that inspires you to be, feel, and do your best.



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