Donation Attendant

3 days ago


North Berwick, Maine, United States The Salvation Army Central Territory Full time
Job Summary

The Salvation Army Central Territory is seeking a highly motivated and customer-focused Donation Attendant to join our team. As a key member of our donation center team, you will be responsible for providing exceptional customer service to our donors, maintaining a clean and organized donation area, and handling transactions with accuracy.

Key Responsibilities
  • Provide excellent customer service to donors, ensuring a positive experience and building trust in our organization.
  • Maintain a clean and well-organized donation area, adhering to safety and security protocols.
  • Handle transactions with accuracy, including receiving and processing donations, and providing donors with receipts and acknowledgments.
  • Responsible for all operations and security matters while on duty, including safeguarding donated materials and equipment.
  • Track donations and maintain accurate records, adhering to center policies and procedures.
  • Courteously advise donors of unacceptable materials and provide information on pick-up services for heavy materials.
  • Sort, load, and unload SA trucks, adhering to center policies and procedures.
  • Support production processes as needed, ensuring efficient and effective operations.
Requirements
  • High School Diploma or equivalent required.
  • Ability to speak, write, and understand English in a manner sufficient for effective communication with leadership and field personnel.
  • Basic computer skills, including payroll program and ability to learn other programs or systems.
  • Ability to apply common sense understanding to carry out instructions and deal with problems involving several concrete variables in standardized situations.
  • Ability to use basic math skills and lift up to 50 pounds, with occasional lifting of up to 100 pounds.
  • Must be able to pass a pre-employment drug test and background check.
Working Conditions

The work environment for this position is a store environment with a quiet to moderate noise level. The environment may be dusty and may experience temperature fluctuations based on weather. May stand for extended periods. The employee is routinely exposed to outdoor weather.

Benefits

The Salvation Army offers a competitive benefits package, including medical, dental, vision, hearing, disability, and life insurance, flexible spending accounts, 403(b) retirement accounts, pension plan, and generous time off.


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