Hotel Guest Service Ambassador
2 weeks ago
Job Title: Guest Service Representative
Job Summary:
NewcrestImage is seeking a highly skilled Guest Service Representative to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities:
- Greet guests at the front desk and provide a warm welcome, ensuring a positive first impression.
- Process guest registrations and maintain accurate records in our property management system.
- Provide efficient and courteous check-in and check-out experiences for guests.
- Work closely with the hotel team to ensure exceptional guest satisfaction and meet NewcrestImage's high standards.
- Demonstrate a high level of integrity, effective communication, and a positive attitude in a fast-paced environment.
Requirements:
- High School degree or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing situations.
- Availability to work weekends and holidays as required.
NewcrestImage is an Equal Opportunity Employer: We are committed to creating a diverse and inclusive work environment, where everyone feels valued and respected. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
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