Senior Client Operations Leader

3 weeks ago


New York, New York, United States Societe Generale Full time

Societe Generale is a leading financial institution seeking an experienced professional to fill the position of Senior Client Operations Leader. As a key member of our team, you will be responsible for overseeing the operational efficiency and customer experience of our premium clients across Agency Execution & Clearing for listed derivatives & FX.

The ideal candidate will have a minimum of 10 years of experience in people/team management, with excellent interpersonal skills and the ability to communicate effectively at all levels. Strong organizational skills, solution-focused thinking, and a proactive approach are essential qualities for this role.

Responsibilities will include:

  • Acting as a point of contact for several clients, forging strong relationships and addressing operational trade lifecycle queries
  • Conducting regular client interactions and service level reviews to build key client relationships and gather feedback
  • Maintaining a comprehensive understanding of client activity and operational processes, including trade flow, revenue/brokerage services, onboarding documentation, margin/cash/collateral management, and technology setup

Technical skills required include proficiency in Microsoft Office, particularly Excel, PowerPoint, and Visio. The salary range for this position is $120,000 - $180,000 per year, depending on experience.



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