Housekeeping Operations Specialist

3 days ago


San Diego, California, United States AccorHotel Full time
Housekeeping Operations Specialist

We are seeking a highly organized and skilled Housekeeping Operations Specialist to join our team at AccorHotel.

Job Summary:

The Housekeeping Operations Specialist is responsible for coordinating daily housekeeping activities, ensuring exceptional guest experiences, and maintaining a safe and efficient work environment.

Key Responsibilities:

  1. Coordinate daily housekeeping assignments and VIP guest lists with Room Attendant Supervisors and Houseman Attendants.
  2. Monitor and report on housekeeping activities, ensuring timely completion of tasks and address any issues promptly.
  3. Use HotSOS Housekeeping application (REX) to assign room attendant sections, highlight VIPs and special requests, and track progress.
  4. Prepare Houseman assignment sheets and highlight special requests for guest rooms and VIP arrivals.
  5. Answer guest calls, respond to inquiries, and delegate tasks to relevant departments or colleagues.
  6. Monitor queue and rush rooms, ensuring timely completion of tasks and address any issues promptly.
  7. Communicate with Front Desk, PM Coordinator, and Manager to ensure seamless operations and address any concerns.
  8. Run backup reports as instructed and maintain accurate records of housekeeping activities.

Requirements:

  • Bachelor's degree or equivalent in a related field.
  • Previous experience in housekeeping or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of computer software and hardware.
  • Ability to lift up to 25 pounds and stand for long periods.

Salary: $22.50/hour USD

Benefits: AccorHotel offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Working Hours: Full-time, approximately 40 hours per week

Location: AccorHotel, [Insert Location]

How to Apply: If you are a motivated and organized individual with a passion for housekeeping, please submit your application, including your resume and cover letter, to [Insert Contact Information].



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