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Customer Service Representative
2 months ago
At Middleton Crossing, a Sonida Senior Living community, we strive to provide exceptional care and services to our residents. Our team is dedicated to creating a warm and welcoming environment that makes our residents feel at home.
Job SummaryWe are seeking a highly motivated and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our residents, visitors, and staff, providing exceptional customer service and support.
Responsibilities- Answer telephone calls and direct callers to the appropriate individual, providing information about our community and services.
- Greet and direct visitors to the community, ensuring a warm and welcoming experience.
- Receive, sort, and forward incoming mail, as well as coordinate the pick-up and delivery of express mail services.
- Resolve customer questions and concerns in a timely and professional manner.
- Provide exceptional customer service and care to our senior residents.
- Be a dependable and responsible member of our team, with a strong commitment to our community's values and mission.
We offer a comprehensive benefit package, including competitive pay, health and dental insurance, 401k with company match, and more. Our team is dedicated to supporting your career growth and development, with opportunities for training and advancement.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and care to our senior residents, we encourage you to apply for this exciting opportunity.
