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Sales Associate

4 weeks ago

Middleton, Wisconsin, United States Lands' End Full time

Job Summary: As a Sales Associate at Lands' End, you will be part of a talented team that represents the brand to customers by providing exceptional service in a professional, courteous, and helpful manner. This role enhances the customer experience and drives profitable sales by providing product expertise and advanced selling skills.

Key Responsibilities:

  • Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions.
  • Provide the highest degree of customer service, including courteously greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs.
  • Maintain knowledge of Lands' End products and services, along with current fashion trends, to enhance the level of customer service and generate sales.
  • Process customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc., in accordance with authorized procedures.
  • Perform markdown and other promotional activities as needed, and maintain knowledge of Lands' End merchandise.

Requirements:

  • Excellent selling skills and ability to communicate effectively with customers and fellow employees.
  • Ability to receive feedback and take action when appropriate, and flexibility to work varied hours to support the needs of the business.
  • Knowledge of Lands' End merchandise is strongly preferred, and previous experience in retail is also preferred.

About Lands' End: Lands' End is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We are an equal opportunity employer and welcome applications from diverse candidates.