Customer Experience Specialist
7 days ago
We are seeking a highly skilled Customer Experience Representative to join our team at Coloplast. As a key member of our Voice and Respiratory Care division, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Provide timely and accurate support to customers through various communication channels, including phone, email, and web shop.
- Process customer sales orders and requests in a timely and efficient manner.
- Work closely with the Logistics, Insurance, and Accounting departments to ensure timely and accurate deliveries.
- Communicate with Insurance department to ensure proper billing to insurance companies and clients.
- Train on complete catalogue of Atos Medical's medical devices to provide technical product support and problem resolution.
- High School Diploma or equivalent required.
- 2 years of customer service experience in a healthcare, medical device, or life science industry preferred.
- PC literate with strong data entry skills.
- Flexible work schedules with summer hours.
- Market-aligned pay.
- 401k dollar-for-dollar matching up to 6% with immediate vesting.
- Comprehensive benefit plan offers.
- Flexible Spending Account (FSA).
- Health Savings Account (HSA) with employer contributions.
- Life Insurance, Short-term and Long-term Disability.
- Paid Paternity Leave.
- Employee Assistance Program.
- Wellness Resources.
- Training and Development.
- Tuition Reimbursement.
Coloplast is an Equal Opportunity/Affirmative Action Employer. We are committed to diversity and inclusion in the workplace.
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Consumer Resolution Specialist
1 day ago
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Customer Service Representative
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Consumer Resolution Specialist
1 week ago
New Berlin, Illinois, United States Coloplast Full timeAbout the RoleWe are seeking a highly skilled Consumer Resolution Specialist to join our team at Coloplast. As a key member of our Voice and Respiratory Care division, you will play a critical role in providing exceptional customer service and resolving complaints related to our medical devices.Key ResponsibilitiesInvestigate and resolve customer complaints...
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Consumer Resolution Specialist
1 week ago
New Berlin, Illinois, United States Coloplast Full timeAbout the RoleWe are seeking a highly skilled Consumer Resolution Specialist to join our team at Coloplast. As a key member of our organization, you will be responsible for providing exceptional customer service and resolving product and service-related complaints in a timely and professional manner.Key ResponsibilitiesCustomer Complaint Resolution:...
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5 days ago
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