Healthcare Customer Support Specialist

2 weeks ago


New Lenox, Illinois, United States Silver Cross Hospital Full time
Position Overview

The Healthcare Customer Support Specialist plays a crucial role in ensuring a seamless experience for patients following their visits. This position is dedicated to managing all post-visit activities, which include:

  • Collection and Review: Gathering and assessing all necessary forms specific to the practice.
  • After Visit Summary (AVS): Printing and distributing the AVS to patients.
  • Payment Communication: Clearly conveying payment policies and outstanding amounts due for services rendered.

This role is essential in maintaining high standards of patient service and satisfaction, contributing to the overall mission of Silver Cross Hospital.



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