Refrigeration and Appliance Service Technician

2 weeks ago


New Berlin, Illinois, United States Transformco Full time
Job Overview
As a Home Appliance Repair Specialist, you will have the opportunity to earn a competitive income while making a difference in the lives of homeowners.

Why Choose a Career as an Appliance Repair Specialist?
- You enjoy problem-solving: Each repair presents a unique challenge, allowing you to diagnose issues and implement effective solutions.
- You take pride in fixing appliances: Restoring functionality to essential household items is a rewarding experience.
- You value customer service: By repairing appliances, you become a trusted resource for homeowners, alleviating their concerns.
- You prefer an active work environment: Your role involves traveling to various locations and engaging with customers daily.

Why Join Transformco?
- Competitive pay: Earn between $18 - $30 per hour, based on your experience and qualifications.
- Comprehensive benefits: Enjoy a full range of medical, dental, and vision coverage, along with an employer-sponsored health care subsidy.
- Retirement savings: Take advantage of a 401k plan with employer matching contributions.
- Performance incentives: Increase your earnings through bonuses and sales incentives throughout the year.
- Flexible hours: Benefit from overtime opportunities as our technicians are in high demand.
- Year-round employment: With a diverse product range, we ensure our technicians remain busy throughout the year.
- Professional training: Participate in an industry-leading training program designed to enhance your skills.
- Mentorship: Work alongside experienced technicians who will guide you in your professional development.
- Career growth: Explore various paths for advancement and cross-training opportunities.
- Provided tools: Receive a company vehicle, uniforms, specialized tools, and access to a mobile app for technical support.

Key Responsibilities
- Travel to customer locations to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
- Deliver exceptional customer service that consistently exceeds expectations.
- Offer value-added solutions to enhance the comfort and cleanliness of customers' homes.
- Maintain and organize the company vehicle and manage parts efficiently.
- Perform additional duties as assigned.

Qualifications
- High school diploma or equivalent.
- Mechanical aptitude and experience with testing and repair tools.
- Prior experience in appliance repair is preferred.
- Ability to follow instructions and adhere to quality standards.
- Proficient in using smartphones for tasks such as ordering parts.
- Must pass a background check and drug screening.
- Valid driver's license required.
- Willingness to travel extensively.
- Flexibility to work variable hours, including overtime.
- Strong communication skills, both verbal and written.
- Physical ability to lift and carry heavy objects as needed.
- Capacity to perform various physical tasks, including bending, climbing, and reaching.

Travel Requirements
- Frequent travel is expected, with a focus on customer service.

Company Overview
- Transformco is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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