Customer Service Representative in Minneapolis
1 week ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Award Staffing in Minneapolis, MN. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Schedule customer orders and verify accuracy of order entry
- Back-up order processing to create item numbers, routings, and enter customer orders into the manufacturing software
- Answer customer telephone calls regarding status changes and/or problems with their order
- Respond to incoming faxes/emails regarding order status or changes to customer orders
- Support other office personnel in their tasks as needed
- Create and distribute weekly late lists and monthly on-time delivery reports
- High school diploma or equivalent
- Previous customer service experience in answering telephone calls and office support
- Good attention to detail
- Strong organization and communication skills
- Good keyboard and computer skills
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
As a Customer Service Representative at Award Staffing, you will have the opportunity to build relationships and provide value to our customers. You will be part of a dynamic team that is dedicated to delivering exceptional service and support.
Company Perks- Monday-Friday schedule
- Yearly raises
- Strong benefits package
- Sitting at a desk
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.
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