Customer Service Representative in Minneapolis

1 week ago


Minneapolis, Minnesota, United States Award Staffing Full time
About the Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Award Staffing in Minneapolis, MN. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Schedule customer orders and verify accuracy of order entry
  • Back-up order processing to create item numbers, routings, and enter customer orders into the manufacturing software
  • Answer customer telephone calls regarding status changes and/or problems with their order
  • Respond to incoming faxes/emails regarding order status or changes to customer orders
  • Support other office personnel in their tasks as needed
  • Create and distribute weekly late lists and monthly on-time delivery reports
Requirements
  • High school diploma or equivalent
  • Previous customer service experience in answering telephone calls and office support
  • Good attention to detail
  • Strong organization and communication skills
  • Good keyboard and computer skills
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
What You'll Enjoy

As a Customer Service Representative at Award Staffing, you will have the opportunity to build relationships and provide value to our customers. You will be part of a dynamic team that is dedicated to delivering exceptional service and support.

Company Perks
  • Monday-Friday schedule
  • Yearly raises
  • Strong benefits package
Physical Requirements
  • Sitting at a desk

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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