Customer Service Representative
3 weeks ago
FASTSIGNS of Downtown Minneapolis is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for building strong relationships with customers, understanding their needs, and delivering tailored solutions to meet their expectations.
Key Responsibilities- Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.
- Prepare estimates, implement work orders, and ensure timely delivery of finished orders to meet customer expectations.
- Participate in daily team meetings to discuss business and marketing plans, and contribute to the success of the FASTSIGNS Center.
- Work closely with customers to understand their needs, provide solutions, and build long-lasting relationships.
- Collaborate with the team to achieve sales and revenue goals, and contribute to the growth and development of the FASTSIGNS Center.
- 2-3 years of retail or counter sales experience preferred.
- High school diploma or equivalent.
- Outgoing, responsive, and eager to learn, with the ability to build strong relationships.
- Great listening and organization skills.
- Ability to sit for long periods (4 hours or more).
- Ability to view a computer screen for long periods (4 hours or more).
- Ability to work under pressure to output high-volume, high-quality work.
- Competitive pay and benefits package.
- Paid vacation and holidays.
- Performance bonus.
- Ongoing training and development opportunities.
FASTSIGNS of Downtown Minneapolis is a dynamic and fast-paced environment that offers opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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