Customer Service Representative

3 days ago


Minneapolis, Minnesota, United States Staffmark Group Full time
Customer Service Representative

We are seeking a highly motivated and experienced Customer Service Representative to join our team in Minneapolis, MN. As a key member of our team, you will be responsible for providing exceptional customer service to clients, answering calls, and documenting call information into a tracking database.

Responsibilities:
  • Answer inbound calls and provide information regarding legal settlements
  • Follow a script to answer caller questions and document call information
  • Make outbound calls to follow up on messages from callers
  • Deal with confidential information and maintain confidentiality
Requirements:
  • Two years of call center experience
  • Collections experience preferred
  • Excellent communication and customer service skills
Benefits:
  • Medical, dental, vision, and life insurance
  • Short-term disability
  • 401k plans
  • Weekly pay available every Friday
  • Employee discount programs
  • Referral bonus potential

We are committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status, or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing, and employment process.



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