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Field Operations Specialist

2 months ago

Denver, Colorado, United States TBC Corporation Full time
Job Title: Field Operations Specialist

At TBC Corporation, we are seeking a highly skilled Field Operations Specialist to join our team. This role will play a critical part in supporting our franchisees in the Denver-Kansas region, ensuring they have the necessary tools and resources to succeed.

Key Responsibilities:
  • Provide operational support to franchisees, focusing on new store openings and transitions, operational components of the "Tires Now" initiative, and same store sales growth.
  • Assist in the facilitation of Integration Calls, complete Service Readiness surveys, and introduce the NFO In-Store Training Workbook to franchisees.
  • Administer all operational components of Tires Now, including inventory management, education on tire sale processes, and training on technology.
  • Drive same store sales by identifying stores with greatest potential, diagnosing operational performance gaps, and developing action plans with dealers.
Requirements:
  • 5+ years' experience in management of retail tire and automotive service business or working with automotive franchisees.
  • Sales background in the automotive industry, with experience in total car care (maintenance, repairs, tires, and tire services).
  • Excellent selling, sales training, and presentation skills, with the ability to challenge, motivate, influence, and communicate effectively.
  • Results-focused and orientated, with a Bachelor's degree in business administration preferred.
Benefits:
  • Market competitive compensation
  • 401(k) and Roth with company match
  • Comprehensive benefits, including medical, dental, and vision
  • Company paid short-term disability and employer subsidized long-term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • Tuition reimbursement
  • Employee assistance program
  • Generous paid vacation and paid time off
  • Customizable voluntary benefits

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.