Financial Operations Specialist
21 hours ago
We're seeking a skilled Billing Specialist to join our team in Downtown Denver. As a Billing Specialist, you will play a pivotal role in our company's growth by ensuring a smooth onboarding experience for new customers, expertly managing billing processes, and collaborating with various departments, including sales, operations, and product teams.
Key Responsibilities:
- Lead the onboarding process for new customers, ensuring seamless integration onto our platform.
- Manage new customer setup, guiding them through each step with clarity and professionalism.
- Take ownership of the full-cycle billing reconciliation process, including direct interaction with customers and vendors.
- Collaborate with the sales, operations, and product teams to optimize customer experiences and billing accuracy.
- Maintain and refine billing policies and procedures to support our growth strategy.
- Provide weekly and ad hoc reporting as needed by management.
- Continuously identify and implement opportunities for process improvement.
- Support other duties and special projects as assigned.
Requirements:
- Bachelor's degree in finance, accounting, or a related field (or equivalent work experience).
- Proven experience in customer onboarding, billing, invoicing, or financial analysis.
- Strong proficiency in Microsoft Excel and billing software/systems; experience with NetSuite is a plus.
- Exceptional analytical and problem-solving skills with attention to detail and accuracy.
- Ability to work both independently and as part of a team.
- Experience in SaaS and/or trucking/transportation industries is highly desirable.
What We Offer:
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Company-paid life and short-term disability insurance.
- Company-paid parking or RTD pass.
- Tuition assistance and a product & services discount program.
- Work in a modern downtown Denver office with daily coffee, tea, drinks, and snacks.
This Billing Specialist role offers an exciting opportunity to contribute to customer success and billing operations in a forward-thinking environment. Please note that all applicants must pass a criminal background check. This is an on-site position in Downtown Denver-local applicants only.
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