Customer Support Associate

1 week ago


Augusta, Kansas, United States Domino's Franchise Full time
Job Overview

Company Overview:
Join a dynamic environment where you can thrive while delivering exceptional service.

Role Summary:
As a Customer Support Associate, you will be responsible for accurately processing orders and transactions, whether in person or via phone. Your role is crucial in ensuring customer satisfaction and maintaining quality standards.

Key Responsibilities:

  • Receive and manage telephone orders with precision.
  • Handle sensitive customer information with confidentiality.
  • Process credit transactions efficiently.
  • Deliver high-quality customer service through professional interactions.
  • Collaborate with team members to support various tasks and ensure smooth operations.

Operational Duties:

  • Utilize all necessary equipment and maintain cleanliness in the workspace.
  • Prepare ingredients and products while adhering to quality standards.
  • Stock ingredients and manage inventory effectively.

Physical Requirements:

  • Ability to stand for extended periods and perform tasks from a standing position.
  • Occasional lifting of items weighing up to 50 pounds.
  • Frequent reaching, bending, and manual dexterity are essential for daily tasks.

Work Environment:
Be prepared for varying temperatures and conditions within the workplace. Maintain safety standards while navigating equipment and handling food products.

Qualifications:

  • Must be at least 16 years old.
  • Basic math and problem-solving skills are required.
  • Flexibility to work various shifts, including evenings and weekends.
  • Bilingual abilities are a plus in certain markets.


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