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Front Office Coordinator

4 weeks ago


Norwood, Massachusetts, United States Staffing Proxy Full time
Job Summary

Staffing Proxy is seeking a highly organized and detail-oriented Front Office Coordinator to join their team. As the first point of contact for patients, this role is crucial in providing exceptional customer service and ensuring a smooth experience for all visitors.

Key Responsibilities
  • Manage patient appointments and schedules to meet demand
  • Ensure timely and courteous interactions with patients
  • Answer phones and respond to patient inquiries
  • Collect patient payments and outstanding balances
  • Verify insurance coverage and submit claims
  • Compile monthly reports and maintain accurate records
Requirements
  • Minimum 2 years of experience in a front office or customer service role
  • High school diploma required; associate's or bachelor's degree a plus
  • Excellent communication and organizational skills
Benefits
  • Health insurance allowance
  • Paid time off and holidays
  • Monthly team and individual bonus