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Client Services Coordinator

2 months ago

Dallas, Texas, United States TEKsystems Full time
Position Overview

The Case Manager position plays a vital role in supporting various assistance programs, including those focused on migrants, utility aid, and holiday support initiatives.

Key Responsibilities:
  • Assist in the management of programs aimed at helping immigrants transitioning from Mexico into Texas.
  • Evaluate client eligibility for available services.
  • Conduct regular check-ins to assess client progress and develop exit strategies.
  • Provide comprehensive intake, screening, and direct case management services to clients.
  • Ensure accurate documentation and case notes to comply with standards and reporting requirements for grants and donors.
  • Input data into the agency's database and spreadsheets, while coordinating, tracking, and reporting on service activities and outcomes.
  • Organize travel arrangements, including bus and airfare, for clients to reunite with their sponsors.
Qualifications:

To be successful in this role, candidates should possess:

  • A minimum of 2 years of experience in case management.
  • Bilingual proficiency in reading, writing, and speaking.
  • The ability to engage effectively with individuals from diverse cultural backgrounds.
  • Proficiency in computer applications, particularly the MS Office suite.
  • Strong organizational and time management capabilities.
  • A four-year degree in social work or a related field is preferred, although significant relevant experience may be considered as a substitute.
Work Schedule:

Standard working hours are Monday to Friday, from 8 AM to 5 PM.

About TEKsystems:

TEKsystems is dedicated to driving transformation for our clients. We empower organizations to leverage innovative ideas and solutions in a rapidly evolving landscape. With a workforce of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we partner with forward-thinking leaders to facilitate meaningful change.

TEKsystems is an equal opportunity employer, committed to considering all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.