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Genesys Cloud IVR Developer

4 weeks ago

Alpharetta, United States Diverse Lynx Full time
Job Summary: We are seeking a highly skilled Genesys Cloud IVR Developer to join our team at Diverse Lynx LLC. The ideal candidate will have experience in IVR development using C#/Java, as well as expertise in Genesys Composer and Interaction Routing and Designer (IRD).

Key Responsibilities:
Develop and implement IVR solutions using C#/Java
Design and configure Genesys Composer workflows
Collaborate with cross-functional teams to identify opportunities for automation and streamlining

Requirements:
5+ years of experience working as a Genesys developer
Experience with CI/CD and Genesys Cloud objects
Strong understanding of Interaction Workspace (IW) and IRD

About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.