Genesys Cloud Engineer
2 months ago
Role : Genesys Cloud Engineer
Location : Alpharetta, GA
Onsite job : 3 days a week
Job Description
- We need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only immediate joiners.
- Years of experience needed – 8 to 10 years
Technical Skills:
- A top ten global financial investment firm.
· Design, implement, and help maintain Genesys Cloud CX solution, focusing on integration and deployment in a cloud environment.
· Configure and manage IVR (Interactive Voice Response) and ACD (Automatic Call Distribution) – Required.
· Experience working with, building and reviewing interactive flows using Genesys “Designer” – Required.
· Experience with legacy Genesys (Engage) and migrating call and routing flows from Engage to Cloud CX is a desired plus
· Experience with Genesys WFM/WFO to optimize contact center operations - is a plus.
· Accustomed to collaborating with cross-functional teams, including IT, Operations – Call Centers, management, and external vendors to ensure seamless functionality and scalability of the Genesys contact center system.
· Experience with Conversational & Generative AI is not required but considered a plus.
· Must have excellent communication and documentation, skills.
· Adept at using visual diagram tools (i.e. Visio, LucidChart, etc.)
· Experience working with financial / banking / investment firms is a plus.
-
Genesys Cloud Engineer
2 months ago
Alpharetta, United States Saransh Inc Full timeRole : Genesys Cloud EngineerLocation : Alpharetta, GAOnsite job : 3 days a weekJob DescriptionWe need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only immediate joiners.Years of experience needed – 8 to 10 yearsTechnical Skills:- A top ten global financial investment firm.· Design, implement, and help maintain Genesys Cloud...
-
Genesys Cloud Engineer
2 months ago
alpharetta, United States Saransh Inc Full timeRole : Genesys Cloud EngineerLocation : Alpharetta, GAOnsite job : 3 days a weekJob DescriptionWe need a Genesys IVR/ACD/Routing Engineer for one of our partner clients. We need only immediate joiners.Years of experience needed – 8 to 10 yearsTechnical Skills:- A top ten global financial investment firm.· Design, implement, and help maintain Genesys Cloud...
-
Cloud Contact Center Solutions Architect
2 weeks ago
Alpharetta, GA, United States Diverse Lynx Full timeDiverse Lynx LLC is an Equal Employment Opportunity employer.We promote and support a diverse workforce across all levels in the company.Award-winning cloud-based contact center solutions are at the forefront of our business. We're seeking a skilled Genesys Cloud Developer/IVR Developer to design and implement cloud-based contact center solutions using...
-
Cloud Services Engineer
2 days ago
Alpharetta, United States Docufree Full time**Job Title:** Cloud Services EngineerWe are looking for an experienced Cloud Services Engineer to join our team at Docufree. As a key member of our IT department, you will be responsible for designing, building, and maintaining scalable cloud-based infrastructure solutions for our customers.About the JobDesign and deploy cloud-based infrastructure solutions...
-
Senior Cloud Infrastructure Engineer
2 weeks ago
Alpharetta, United States Apolis Full timeApolis is seeking a highly skilled Senior Cloud Infrastructure Engineer to join our team in Atlanta, GA. The estimated salary for this role is $140,000 - $180,000 per year.About the RoleWe are looking for an experienced engineer with a strong background in cloud technologies and infrastructure engineering. As a Senior Cloud Infrastructure Engineer, you will...
-
Sr. Cloud Data Engineer
2 months ago
Alpharetta, United States eTeam Full timeJob Title: Sr. Cloud Data Engineer Location: Alpharetta, GA (Hybrid: Tue & Thu in Office) Duration: 12 Months' Overview: We are seeking a highly skilled Data Engineer / Cloud Data Solutions engineer with experience in Google Cloud Platform (GCP) to design, build, and optimize scalable data solutions. The ideal candidate will have a strong background in data...
-
Senior Cloud Infrastructure Engineer
2 weeks ago
Alpharetta, United States ATech Placement Full timeATech Placement is seeking a Senior Cloud Infrastructure Engineer to join our team. This role offers an estimated annual salary of $180,000.About the RoleWe are looking for an experienced engineer who can streamline the software development lifecycle to improve developer productivity, delivery speed, and code quality. You will work closely with development,...
-
Linux Engineer for Cloud Infrastructure
2 weeks ago
alpharetta, United States Macrosoft Full timeJob Title: Linux Engineer for Cloud InfrastructureWe are seeking a skilled Linux Engineer to join our team at Macrosoft. This is a 12-month onsite opportunity in Alpharetta, GA.About the RoleThis role will focus on cloud infrastructure management using Kubernetes and Jenkins pipeline execution. The successful candidate will have experience with Dell server...
-
Cloud Security Engineer
4 weeks ago
Alpharetta, United States TechnoVal Alliance Full timePosition: Cloud Security EngineerLocation: Alpharetta, GA (Hybrid – 3 days onsite)Duration: 12 MonthsClient: Morgan StanleyJob Description:As a Cloud Security Engineer, you will:Collaborate with engineers to implement security policies within CI/CD tools, including SAST, DAST, and SCA applications.Partner with Development, DevOps, and Security teams to...
-
Cloud Security Engineer
4 weeks ago
Alpharetta, United States TechnoVal Alliance Full timePosition: Cloud Security EngineerLocation: Alpharetta, GA (Hybrid – 3 days onsite)Duration: 12 MonthsClient: Morgan StanleyJob Description:As a Cloud Security Engineer, you will:Collaborate with engineers to implement security policies within CI/CD tools, including SAST, DAST, and SCA applications.Partner with Development, DevOps, and Security teams to...
-
Cloud Infrastructure Architect
2 days ago
Alpharetta, United States Saxon Global Full timeSaxon Global, an Alpharetta-based technology firm, seeks an experienced Performance Engineer for a long-term contract role. Estimated salary: $120,000 per year.About the Company:The successful candidate will be responsible for ensuring the quality of micro service applications and cloud infrastructure by validating performance, stability, scalability,...
-
Data Science Engineer: Cloud Native Solutions
3 weeks ago
Alpharetta, United States PlayOn LLC Full timeAbout the RoleWe are seeking a highly skilled Data Science Engineer to join our team at PlayOn LLC. As a key member of our Data Science team, you will be responsible for spearheading and actively participating in the formulation, development, and maintenance of our cloud native software solutions.Your core responsibilities will include collaborating with...
-
Sr. Cloud Security Engineer
2 weeks ago
Alpharetta, United States MCKESSON Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.What you do at McKesson matters. We foster a culture...
-
Sr. Cloud Security Engineer
2 weeks ago
Alpharetta, United States MCKESSON Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.What you do at McKesson matters. We foster a culture...
-
Sr. Cloud Security Engineer
3 weeks ago
ALPHARETTA, United States MCKESSON Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a...
-
Contract Center QA Lead
3 weeks ago
Alpharetta, United States SysMind Tech Full timeRole: Contact Center QA Location: Alpharetta, GA Experience in Contact Center Testing using IVR, Cyara Automation, CRM testing using Salesforce, Agile Way of Working, Genesys / Genesys cloud. Must Have Skills: Good knowledge of Contact Center Domain. Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX. Hands-on knowledge on automating IVR...
-
Cloud Infrastructure Specialist
7 days ago
Alpharetta, Georgia, United States Priority Technology Holdings, LLC Full timeWe are seeking a highly skilled Senior Cloud Engineer to join our team. As a key member of our engineering organization, this person will ensure our systems are reliable, scalable, and highly available across our multi-datacenter and AWS cloud environments.ResponsibilitiesArchitect, design, document, and implement technology platforms across cloud and...
-
Cloud Engineer Lead for Azure Solutions
2 weeks ago
Alpharetta, United States Veeam Software Full timeJob OverviewVeeam Software is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom.As a Team Lead, Site Reliability Engineer, you will play a crucial role in our growing team of experts focused on developing and delivering high-quality SaaS solutions on...
-
Cloud Infrastructure Architect
3 weeks ago
Alpharetta, United States Procyon TS Full timeJob SummaryWe are seeking an experienced Cloud Infrastructure Architect to join our team at Procyon TS. This role will involve designing, implementing and managing secure, scalable and reliable cloud infrastructure environments for our customers.About the RoleThe ideal candidate will have extensive experience in cloud architecture, with a strong...
-
Cloud Infrastructure Specialist
2 weeks ago
Alpharetta, Georgia, United States Priority Technology Holdings, LLC Full timeJob OverviewWe are seeking a highly skilled Cloud Engineer to join our team at Priority Technology Holdings, Inc. This person will ensure our systems are reliable, scalable, and highly available across our multi-datacenter and AWS cloud environments.