Insurance Claims Field Representative

5 days ago


Des Plaines, Illinois, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and equality. We're seeking a Field Claims Representative to join our team and help us provide exceptional service to our customers.

About the Role

This is an exciting opportunity to work in a dynamic environment where you'll have the chance to investigate and evaluate multi-line insurance claims. As a Field Claims Representative, you'll be responsible for conducting thorough claim investigations, interviewing insureds and claimants, and evaluating claim facts and policy coverage.

Key Responsibilities
  • Conduct thorough claim investigations to ensure accurate settlements
  • Interview insureds, claimants, and witnesses to gather information
  • Evaluate claim facts and policy coverage to determine the extent of liability
  • Inspect property and auto damages to assess the extent of damage
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software and mobile applications to adjust losses in a paperless environment
  • Provide superior and professional customer service
Requirements

To be successful in this role, you'll need:

  • A bachelor's degree or equivalent experience
  • One or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • A valid driver's license
What We Offer

Cincinnati Insurance Company, Inc. offers a competitive salary range of $55,000 - $91,200 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Additionally, we offer a company car, company stock options, paid time off (PTO), and a 401K with a 6% company match.

Why Choose Cincinnati Insurance Company, Inc.?

We're a company that values our associates and provides opportunities for growth and development. Our commitment to providing outstanding service and developing strong relationships with our independent agents is at the heart of our vision. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach and provide the tools and training to be successful.



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