Product Solution Delivery Transformation Director

7 days ago

New York, New York, United States Citigroup Inc Full time
About the Role

We are seeking a highly skilled Transformation Director for Product Solutions Delivery to join our team at Citigroup Inc. This is a critical leadership position that will play a key role in driving our finance transformation office (FTO) forward.

Key Responsibilities
  • Lead the product & Solution managers in the FTO for Capital Planning, leveraging T-shaped capabilities-working across functional silos but also deeply embedded within the initiative itself
  • Develop, in partnership with the other Solution Directors, a best in class Product & Solution Management discipline in the FTO.
  • Take ownership of a particular horizontal product management skillset, driving the upskilling of all product managers in the FTO to be best-in-class.
  • Be a key leader in the overall Agile transformation.
  • A servant leader to Program Product Managers, including developing their career and intellectual growth.
  • Guiding program solution managers in planning for Program Increments
  • Setting OKRs or similar goal frameworks to inspire your team and hold yourself and your team to account.
  • Ensure close collaboration with stakeholders: managing them in terms of expectations, dependencies and buy-in
  • Partner with business leaders to understand their unique businesses and processes and how they can be streamlined in a way that enhances controls, creates efficiencies, and drives business growth
  • Resolves risks and issues across the portfolio group in partnership with their peers in the FTO
  • Analyze reports to identify trends, patterns, and issues related to the management of Finance Transformation initiatives, and present findings and recommendations to Program Leads
  • Continuously assess the Finance Transformation Office PMO Office initiatives and introduce improvements and best practices, as needed
Requirements
  • 10 + years of experience as a Product Manager or hands on product orientated agile transformation
  • Experience leading teams of Product Managers
  • Be analytical minded and strategic solutions oriented
  • Have a can-do attitude with a human centered approach
  • Take and execute decisions
  • Incident management skills
  • Be able to pay attention to details while keeping the overview
  • Collaborate with people and be able to motivate, empower, challenge and stimulate them
  • Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
  • Experience in supporting transformation projects and organizational change initiatives
  • Experience in supporting the development and implementation of new business processes
  • Excellent quantitative and qualitative skills; being able to analyze data, draw conclusions, identify trends and issues, and diagnose root cause of issues
  • Ability to build relationships and partner across a complex organization
  • Ability to support a cross-functional project team with varied disciplines
  • Proven experience in providing quality control and oversight to a portfolio of projects however you are a Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work
  • Track record of success in delivering high quality work in a fast paced and dynamic environment
  • Excellent organizational skills
  • Analytical mindset to resolve issues in a variety of complex situations
  • A leader who will implement initiatives effectively and motivate others to contribute
  • A team player who will implement initiatives effectively and motivate others to carry out their work
  • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
  • Integrity, maturity, dependability, a positive professional attitude
Critical Competencies
  • Oral Communication
  • Written Communication
  • Project Management
  • Relationship Building
  • Results Orientation
  • Strategic Orientation
  • Strong analytical, problem solving, project management and people management skills.
  • Creative thinker; thinks outside the box and challenges conventional wisdom.

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