Account Manager

4 days ago


Springfield, Massachusetts, United States Interstate Building MTC, Inc. Full time

Job Summary:

We are seeking a highly motivated and experienced Account Manager to join our team at Interstate Building MTC, Inc. As a key member of our commercial cleaning services team, you will be responsible for managing daily activities at multiple account sites, ensuring the highest degree of customer satisfaction.

Key Responsibilities:

  • Plan, organize, and direct team members to ensure excellent customer service.
  • Submit and approve payroll hours, as well as train, hire, discipline, and fire employees as needed.
  • Conduct continual training for staff, certify employees on equipment, and perform scorecard walks, building inspections, and create reports.
  • Communicate building information and appearance to upper management, maintain supplies and inventory, and ensure proper equipment maintenance.

Requirements:

  • Minimum 4 years of experience in the janitorial commercial cleaning services industry.
  • Proven ability to interact effectively with all levels of management, guests, associates, and clientele.
  • Proficiency with general office PC applications, including word processing, spreadsheets, and databases.
  • Flexibility to work nights, weekends, and holidays.

Equal Employment Opportunity:

Interstate Building MTC, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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