FC Client Service Representative

6 days ago


Norwalk, California, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to delivering exceptional client experiences that drive growth and satisfaction. As a Client Service Representative, you will play a critical role in achieving this goal by providing personalized support and solutions to our clients.

Key Responsibilities:
  • Process transactions accurately and efficiently in a fast-paced environment
  • Introduce products and services that meet client needs and exceed expectations
  • Ensure clients are quickly connected to the right teammate to meet their needs
  • Educate clients on conducting simple transactions through self-service technologies
Requirements:
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborative and effective communicator with strong relationship-building skills
  • Passionate about delivering exceptional client experiences and driving business growth
  • Ability to learn and adapt to new information and technology platforms
  • Minimum six months of client service experience in financial services, retail sales, or another results-driven environment
Preferred Qualifications:
  • Experience in financial services and knowledge of industry products and solutions
  • Six months of cash handling experience
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded
What We Offer:

At Bank of America, we offer a competitive compensation package, including a base salary and benefits. We also provide opportunities for growth and development, as well as a collaborative and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.



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