Restaurant Operations Manager

3 days ago


Kinston, North Carolina, United States Firehouse Subs Full time
General Manager Job Description

Firehouse Subs is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for the overall operation of the restaurant, ensuring that we provide exceptional customer service, maintain high-quality food and cleanliness standards, and achieve sales and profitability goals.

Key Responsibilities:
  • Ensure compliance with all local, state, and federal regulations, including health and safety regulations.
  • Lead and develop a high-performing team, providing training and coaching to ensure excellent customer service and quality standards.
  • Manage food and labor costs, ensuring profitability and efficiency.
  • Coordinate and implement marketing initiatives and promotions to drive sales and customer engagement.
  • Represent Firehouse Subs in a professional and positive manner, building relationships with customers and the community.
Requirements:
  • 1+ years of management experience in the food service industry.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on providing a positive experience for customers.
  • Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.

At Firehouse Subs, we are committed to providing a positive and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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