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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
- Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options and identify their needs, providing them with personalized solutions to meet their goals.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to customers.
- Competitive Salary and Commission Structure: Earn a competitive salary plus commission/bonus, providing a lucrative income potential.
- Health Benefits and Paid Time Off: Enjoy comprehensive health benefits and paid time off, including vacation and personal/sick days.
- Flexible Hours and Growth Opportunities: Work in a flexible environment with opportunities for growth and advancement within our agency.
- Marketing and Sales Skills: Possess a strong interest in marketing products and services based on customer needs.
- Licensing and Certification: Be willing to obtain necessary licensing and certification to perform the duties of the role.
- Excellent Communication and Interpersonal Skills: Demonstrate excellent written, verbal, and listening communication skills, with a strong ability to work in a team environment.
We are a dynamic and results-driven agency, committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is comprised of results-oriented individuals who are serious about their development and committed to excellence and personal achievement.
