Customer Service Representative

5 days ago


Denton, Texas, United States HomeTeam Pest Defense Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our HomeTeam Pest Defense team, you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention.

Responsibilities
  • Provide top-notch customer service through phone, email, and in-person interactions
  • Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
  • Stay up-to-date on company products and services to effectively communicate with customers
  • Meet or exceed performance metrics and targets
What We Offer
  • Competitive compensation package, including base pay and bonus opportunities
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match and employee stock purchase plan
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Requirements
  • 1 year of previous customer service experience
  • Excellent communication and problem-solving skills
  • Basic computer skills and proficiency in company software
  • Ability to work in a fast-paced environment and adapt to changing priorities
Why HomeTeam?
  • We are a leading provider of pest management services to homebuilders
  • We offer a unique and innovative approach to pest control through our Taexx built-in system
  • We are committed to providing exceptional customer service and support
  • We offer opportunities for professional growth and development


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