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Customer Advocate
2 months ago
Serenity Healthcare, LLC is seeking a Customer Advocate to join our team in Biltmore, AZ. As a key member of our team, you will play a vital role in helping patients understand the benefits of TMS and Ketamine Treatments.
Responsibilities- Be the face of Serenity Healthcare, providing exceptional customer service and support to patients.
- One-on-one interaction with patients, helping to connect them to treatment solutions based on individual needs.
- Support healing through education, connection, and focus on TMS and Ketamine treatment.
- Communicate with connecting providers regarding patient medical history and treatment.
- Other relevant duties as needed.
- High School Diploma/GED.
- Strong customer service mindset.
- Three years work experience in customer service required.
- Excellent verbal and written communication, and basic math skills.
- Well-versed in de-escalation skills and ability to connect with individuals.
Serenity is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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