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Front Desk Receptionist

2 months ago

Rochester, Minnesota, United States Milan Laser Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our dynamic team at Milan Laser Hair Removal. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our Sales Manager in day-to-day activities.

Key Responsibilities:

  • Ensure a positive client experience by exhibiting excellent customer service skills
  • Field incoming calls to schedule appointments and answer general questions
  • Confirm appointments, communicate with clients, and maintain and update client records
  • Assist Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events
  • Support Sales Manager and medical staff with clinic needs, such as treatment room upkeep, event support, and clinic upkeep
  • Process financial transactions
  • Perform daily opening and closing duties
  • Provide administrative support functions, including filing, photocopying, faxing, and other tasks as needed

Requirements:

  • Minimum high school diploma or GED equivalency
  • Excellent customer service skills
  • Strong teamwork mentality
  • Exceptional communication skills, both written and verbal
  • Intermediate computer skills
  • Ability to work 38-40 hours per week, including rotating Saturdays and evenings
  • Demonstrates initiative and ability to work independently
  • Ability to maintain highly confidential information
  • Be able to lift 20-40 pounds

Benefits:

  • $15 an hour + Monthly Bonus
  • Medical, dental, vision, disability, and life insurance within 30 days
  • Paid time off starting immediately
  • Free laser hair removal for you and your spouse or legal partner
  • Closed on 9 Major Holidays
  • 401k retirement plan with vested employer match
  • Career advancement opportunities