Senior Manager, People Strategy

3 days ago

Richmond, Virginia, United States CarMax Full time

About this role

At CarMax, we're committed to innovation and customer-centricity. Our team is responsible for helping our business adapt to changing customer preferences while maintaining our Associate-first culture. We're seeking a trusted partner to operational leaders on our most important people-related changes. Ideal candidates will exhibit creative problem-solving skills and the ability to work collaboratively across teams to develop and deliver human capital solutions.

Key Responsibilities

  • Lead and consult on business projects that transform our workforce
  • Consult on and coordinate multiple projects with high complexity and interdependency
  • Present to various leadership groups about progress
  • Be a trusted, strategic partner for leaders of our most important people-related changes
  • Be a champion for our Associates while balancing the needs of the business
  • Work cross-functionally to figure out how we can 'win together,' one of our core values
  • Serve as the primary HR partner to our operational leaders

Purpose of the role

The business areas we support must provide roles, career paths, rewards, and work environments to attract, develop, and retain critical talent. Our job is to help them do so. The ideal candidate will love helping identify critical issues and problems and developing and delivering the approaches necessary to solve them. To excel in this role, an individual must be able to:

  • Think critically to develop hypotheses about our workforce
  • Pressure test those hypotheses with strong analytical skills
  • Develop and implement solutions across all Human Resources domains – talent acquisition, talent management, compensation, associate relations, etc.
  • Independently drive change programs
  • Build and maintain positive working relationships at various levels
  • Be courageous about improving our Culture and our workforce while also being creative about how we can continuously improve and set all Associates up for the next 25 years of CarMax growth
  • Demonstrate ability to hit targets, meet deadlines, and drive results

Requirements and Qualifications

  • 5 years HR Business Partner or equivalent experience
  • MBA or Masters Degree preferred
  • Experience influencing at all levels
  • Proven track record of leading change programs
  • Advanced written and verbal communication skills
  • Exceptional time management and project management skills
  • Proficiency with Microsoft Word, PowerPoint, and Excel

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Our Commitment to Diversity and Inclusion

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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