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Lead Host/Hostess

1 month ago

Miami FL USA, United States Riviera Dining Group Full time
Job Title: Lead Host/Hostess - Upscale Dining

Riviera Dining Group is seeking a highly skilled and experienced Lead Host/Hostess to join our team at our upscale dining establishment. As a Lead Host/Hostess, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of hosts/hostesses to ensure a seamless dining experience for our guests.

Key Responsibilities:
  • Greet guests promptly and make a positive first impression
  • Manage front desk operations, including reservations, seating, and guest communication
  • Lead a team of hosts/hostesses to ensure excellent customer service and a smooth dining experience
  • Develop and maintain relationships with regular guests and VIPs
  • Assist with menu management, including inventory and ordering
  • Provide exceptional customer service, responding promptly to guest needs and concerns
  • Collaborate with the management team to achieve sales goals and improve customer satisfaction
Requirements:
  • Minimum 3-5 years of experience in high-volume, upscale dining restaurants
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Leadership skills and ability to motivate a team
  • Computer knowledge, including online booking platforms and point-of-sale systems
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Professional development and training opportunities

Riviera Dining Group is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].