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Facility Operations Manager

1 month ago

Richardson, Texas, United States Balfour Beatty Investments Full time
About the Role

The Facility Operations Specialist is responsible for assisting the daily activities of a team of maintenance technicians, groundskeepers, custodians, and vendors/contractors for a residential community on a temporary basis. The specialist will ensure company standards of quality workmanship and customer service are met for change of occupancy maintenance, resident, and property work order requests within Fair Housing compliance.

Key Responsibilities
  • Assist with performing work orders in units and common areas, ensuring they are processed to meet/exceed company standards.
  • Responsible for assisting with the make-ready process, including managing and monitoring vendors and the final inspection of the work prior to the resident's move-in.
  • Conduct regular physical property inspections to ensure proper maintenance and upkeep of all assets.
  • Develop scopes of work, soliciting bids, selecting contractors for work order management.
  • Assist with supervising and training of the maintenance, grounds, and vendor activities to maintain community curb appeal to meet/exceed company standards.
  • Ensure the successful execution of all company safety and environmental policies and procedures.
  • Enforce sound safety and housekeeping practices following the ZERO Harm journey plan.
  • Monitor Satisfacts reviews and watch for trends at sites, recommend improvements.
Requirements
  • High School Diploma or GED
  • Preference will be given to technical school trainings or certifications
  • Valid and clean Driver's license and safe driving record
  • Minimum of five (5) years of property maintenance experience, multifamily/student housing preferred
  • Minimum three (3) years of supervisory experience
  • Knowledgeable in residential property facilities management
  • Required to use considerable judgment when assigning and directing work
  • Must be EPA Universal Certified
  • Must be available for night/weekend emergency call duty
  • Working knowledge of Microsoft Office Suite to include Word, Excel, and Windows XP
  • Experience with property management software preferred
  • Candidates should be willing to obtain Certified Apartment Service Technician (American National Standards Institute) professional designation
  • Ability to travel up to 75% of the time