Strategic Account Manager
2 weeks ago
We are seeking a highly skilled Strategic Account Manager to join our team at Photon, a leading Digital Transformation partner for Fortune 500 companies.
About Photon
Photon is a global leader in Digital Transformation, known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Our mission is to help clients achieve their business goals through innovative solutions and exceptional service.
Job Summary
The Strategic Account Manager will be responsible for managing client relationships, building portfolio, and owning the opportunity management cycle. This includes client relationship management, business development, client delivery assurance, account planning and governance, and P&L responsibility for a fortune 100 customer.
Key Responsibilities
- Manage client relationships and build portfolio through effective communication and relationship-building skills.
- Own the opportunity management cycle, including prospecting, evaluating, proposing, and closing new business opportunities.
- Collaborate with delivery stakeholders to ensure fulfillment of all commitments to the client.
- Create account plans, including relationships required, opportunities to be pursued, price decisions, and other key metrics.
- Drive profitable growth of the account relationship through identifying and overseeing the closure of new, renewal, and expansion opportunities.
- Manage portfolio of projects and guide the delivery team to ensure successful execution for the respective account.
- Take ownership to grow revenue at existing key accounts and mine new accounts and customers.
- Interact with Pre Sales, Solution Managers, Delivery Managers, and Technical Architects to get the work done.
- Take ownership on key metrics such as Project Profitability and Revenue growth.
- Bottom line accountability for Governance and Customer Satisfaction in Project interactions.
- Review the performance metrics of the account with the delivery, operations, and finance teams on a regular basis.
Requirements
- A minimum of 10 years of experience in a client-facing role or account leadership role in the IT professional services or management consulting firm.
- Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment.
- Strong experience with the global service delivery model.
- Bachelor's Degree OR equivalent combination of education, training, and experience.
- Strong sales/relationship management/account management experience.
- Track record of interacting and building relationship with C-level client contacts.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication, and presentation skills.
- Wide variety of IT and business consulting engagement experience.
What We Offer
At Photon, we offer a dynamic and challenging work environment, competitive compensation and benefits, and opportunities for professional growth and development.
How to Apply
If you are a motivated and experienced Strategic Account Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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