Customer Support Expert

5 days ago


Chelsea, Alabama, United States State Farm Insurance Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our insurance products and services.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Process policy applications, renewals, and cancellations
  • Address customer complaints and resolve issues in a professional and efficient manner
  • Stay up-to-date on industry trends and changes in insurance policies
  • Work collaboratively with colleagues to achieve customer satisfaction goals

Compensation: Estimated salary range is $50,000 - $70,000 per year, depending on location and experience



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