Box Office Associate

4 weeks ago


New York, New York, United States undisclosed Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Box Office Associate. In this role, you will be responsible for efficiently managing ticket sales, assisting customers, and ensuring a smooth entry process for our venue.

Key Responsibilities
  • Manage ticket sales and handle cash transactions with accuracy and efficiency.
  • Provide excellent customer service by addressing customer inquiries and resolving issues in a professional and courteous manner.
  • Verify waivers and process necessary paperwork for customers participating in events or activities.
  • Collaborate with other team members to ensure smooth and efficient operations during high-volume periods.
  • Maintain cleanliness and organization of the box office area, including ticket counters and displays.
Requirements
  • Previous experience in customer service or ticket sales is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong attention to detail and accuracy in cash handling and ticket verification.
  • Proficient computer skills and experience with ticketing or point-of-sale systems is a plus.
  • Flexibility to work evenings, weekends, and holidays.

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