Peer Support Manager

23 hours ago

New York, New York, United States AtlantiCare Full time
Job Summary

The Program Manager - Peer Support Services is responsible for the operation of distinct programs within established units. This position is both a clinical and administrative role, requiring the ability to coordinate and integrate services within the program, while realizing its goals.

Key Responsibilities
  • Makes recommendations to the unit's Director regarding resources and programming to achieve program goals
  • Supervises program staff, performs performance evaluations, and makes recommendations for training
  • Provides individualized guidance, coaching, and support to Peer Support Specialists
  • Ensures contracted/budgeted levels of service are achieved
  • Demonstrates knowledge and skills necessary to provide services appropriate to any age/disability group assigned
  • Provides on-call support to staff as needed
  • Marketing and promotional ability to increase patient volume and visibility in coordinating services with other local and state-wide agencies
  • Setting, directing, and achieving performance goals
  • Ensures staff work within the core competencies of peer support workers
  • Endorses and enacts recovery-oriented practices and values
  • Supports integration of peer workers and recovery values
  • Identifies as a person in recovery and intentionally shares recovery story to assist individuals, provide hope, and help change patterns and behaviors
  • Responsible for maintaining accurate records and notes, confidentiality, and compiling timely reports
  • Schedules and facilitates monthly staff meetings
  • Maintains records and provides assistance with appropriate documentation in files and computer database
  • Ensures all peer notes are entered into a database in an accurate and timely manner, including phone notes
  • Communicates with behavioral health staff to build a rapport and coordinate care
  • Reinforces guides and ensures patients and their families that recovery is possible, built on multiple strengths, coping abilities, and resources of each individual
  • Advocates for appropriate and effective community treatment and recovery
  • Empowers individuals to make self-determined and self-directed choices about their recovery pathways
Requirements
  • Bachelor's degree and two years of mental health direct care experience, which may include experience in peer support services, or
  • A high school diploma or GED and four years of mental health direct care experience, which may include experience in peer support services
  • Certified Peer Recovery Specialist Certification (CPRS)
  • Identify as a person in recovery with at least two years of successful recovery
  • Working knowledge of different pathways to recovery and social systems, including evidence-based practices
  • Valid NJ Driver's License required
Preferred Qualifications
  • Dual credential to include CPRS and Certified Recovery Support Practitioner (CRSP)

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