Security Operations Manager
2 weeks ago
Position: Security Operations Manager
Security Services Northwest, Inc. (SSNW) is a premier security firm established in 1977, providing comprehensive security solutions for residential, commercial, and industrial clients across multiple states. We are recognized nationally for our expertise in Department of Defense anti-terrorism force protection.
Our offerings range from armed and unarmed security personnel to advanced surveillance systems, ensuring our clients receive unparalleled service. We pride ourselves on having a skilled and dedicated team that fosters professional growth and development.
If you are committed to excellence, dedicated to making a significant impact, and value a culture of kindness and respect, we invite you to explore this opportunity.
Core Responsibilities
- Oversee daily operations and ensure optimal resource utilization to meet client satisfaction and operational goals.
- Engage in client meetings and assist in the acquisition of new contracts.
- Participate in the recruitment and training of security personnel.
- Manage officer schedules and performance evaluations.
- Ensure compliance with safety standards and operational procedures.
- Communicate effectively with clients and staff regarding policies and changes.
- Lead initiatives to enhance customer service and operational efficiency.
- Conduct regular evaluations of security protocols and implement improvements as necessary.
- Maintain a positive organizational image and foster a collaborative work environment.
Qualifications
- Extensive knowledge of security practices and business operations.
- Exceptional communication and interpersonal skills.
- Strong leadership and conflict resolution abilities.
- Proficient in Microsoft Office Suite and related software.
- Excellent organizational and analytical skills.
- Ability to make informed decisions in high-pressure situations.
- Current Nevada security license and the ability to obtain additional certifications as required.
Experience and Education
- A minimum of ten years in security or law enforcement roles.
- A four-year degree in Criminal Justice or a related field is preferred.
Work Environment
- This is a full-time salaried position with expectations of 50-60 hours per week.
- Flexibility to work various shifts as required.
All job responsibilities and requirements are subject to review and may change as necessary.
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