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Administrative Support Specialist

2 months ago

Uniontown, Alabama, United States Howard Hanna Real Estate Services Full time

The Administrative Assistant plays a vital role in supporting the Sales Manager to optimize agent and branch functions, ensuring a seamless and efficient branch operation.

Key Responsibilities:

  • Schedule and promote agent adoption of Mar/Tech tools to increase efficiency
  • Onboard new and experienced agents, providing comprehensive training and support
  • Process paperwork for agent departures and transfers, maintaining accurate records
  • Manage office supplies, workrooms, and equipment, ensuring a well-maintained environment
  • Coordinate branch floor duty and opportunity schedules, ensuring optimal resource allocation
  • Assist sales managers with recruiting packages and provide technical support as needed
  • Provide assistance to agents with copiers, computers, and phones, collaborating with the IT department
  • Troubleshoot agent ordering and submit Help Desk Tickets for technical support
  • Assist sales managers with office social media posts, including Facebook and Instagram
  • Develop and implement new agent training programs, including business systems and technology
  • Process outgoing mail and distribute incoming mail, ensuring timely and accurate delivery

Transaction Support:

  • Process earnest money and commission check deposits, maintaining accurate financial records
  • Coordinate and process files with the TC team, ensuring seamless transactions

Requirements:

  • Basic understanding of real estate processes and procedures
  • Associates degree or 3-5 years of branch operations experience preferred
  • Proven ability to work effectively with diverse groups, maintaining a positive and professional demeanor
  • Excellent communication and interpersonal skills, with the ability to train and support agents
  • Proficiency in Outlook and social media platforms, including Facebook and Instagram
  • Ability to work independently, with minimal supervision, and prioritize tasks efficiently

Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment, regardless of factors such as race, color, religion, sex, national origin, age, veteran's status, or disability.